Terms of Service

Last updated: January 7, 2026

Welcome to Sakura Haven Boutique. These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website, online store, and any related services (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use our Services.

In these Terms, “we”, “us”, and “our” refer to Sakura Haven Boutique, and “you” or “your” means the person using the Services.

1. Eligibility

By using the Services, you represent and warrant that:

1. You are at least the age of majority in your state or province of residence, or you are using the Services under the supervision of a parent or legal guardian; and

2. You have the legal capacity to enter into a binding contract with us and are not prohibited from doing so under any applicable laws.

If you are using the Services on behalf of a business or other entity, you represent that you are authorized to accept these Terms on that entity’s behalf.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, malicious code or any destructive nature through the Services. A breach or violation of any of the Terms will result in an immediate termination of your use of the Services.

3. Account Creation and Security

Certain features of the Services may require creating an account.

• You agree to provide current, complete, and accurate information when creating your account and when making purchases.

• You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account and devices.

• You agree to accept responsibility for all activities that occur under your account or password.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

4. Products, Pricing and Availability

4.1 Product Descriptions

We attempt to display and describe our products as accurately as possible. However, we do not warrant that product descriptions, photos, colors, sizing information or other content are accurate, complete, reliable, current, or error-free. Minor variations in color or appearance may occur due to different device screens or production runs.

4.2 Pricing

All prices displayed on the Site are subject to change without notice. Prices may vary by currency and location. We reserve the right at any time to modify or discontinue a product (or any part or content thereof) without notice at any time.

We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services or any product.

4.3 Promotions and Discounts

Promotional offers, discount codes, or sales are subject to their stated terms and may be modified or withdrawn at any time without notice.

4.4 Availability

We cannot guarantee the availability of any particular product or size. We reserve the right to limit the quantities of any products that we offer and to cancel any order due to stock availability or other reasons.

5. Orders and Payment

By placing an order, you:

1. Make an offer to purchase product(s) in accordance with these Terms; and

2. Represent that all information you provide is true, accurate, and complete.

We reserve the right to accept or reject any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

5.1 Payment Methods

We accept various payment methods as displayed at checkout (such as credit/debit cards, Shop Pay, PayPal, or other local methods). By submitting payment information, you represent and warrant that you are authorized to use the chosen method and authorize us or our payment processor to charge the full amount of your order, including any applicable taxes and shipping fees.

5.2 Order Confirmation

After you place an order, you will receive an email acknowledging receipt of your order. This acknowledgment does not constitute our acceptance of your order. A contract between you and Sakura Haven Boutique is formed when your order is dispatched and you receive a shipping confirmation.

If we are unable to accept your order, we will inform you and will either not charge you or will issue a full refund for any amount already charged.

6. Shipping, Delivery & Risk of Loss

Shipping options, timeframes, and costs are displayed at checkout and/or on our Shipping page. Any delivery times provided are estimates only and are not guaranteed.

Risk of loss and title for products pass to you upon our delivery of the order to the carrier. We are not responsible for delays, loss, or damage during shipping caused by the carrier or events beyond our control (such as customs delays, strikes, or natural events).

If a package is marked as delivered by the carrier but you did not receive it, we will work with you and the carrier to investigate, but we do not guarantee replacement or refund.

7. Returns, Exchanges and Refunds

Our Returns & Refunds Policy forms part of these Terms. By placing an order, you agree to the policy in effect at the time of your purchase.

Key points (summarize based on your policy, or keep generic):

• Returned items must meet the conditions specified in our Returns & Refunds Policy (for example, unworn, unwashed, with tags attached and in original packaging, within the permitted return period).

• Certain items may be non-returnable (for example, final sale items, intimates, or customized products).

• Shipping fees are generally non-refundable unless otherwise stated.

For full details, please refer to our Returns & Refunds page.

8. User Content and Reviews

If you submit any content to the Services, including reviews, photos, comments, or other materials (“User Content”), you grant Sakura Haven Boutique a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display and otherwise exploit such User Content in any media, for any lawful purpose, including marketing and promotional purposes.

You represent and warrant that:

• You own or have the necessary rights to your User Content;

• Your User Content is accurate;

• Your User Content does not violate any law or the rights of any third party.

We may monitor, edit or remove User Content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates these Terms.

9. Prohibited Activities

In addition to other prohibitions set out in the Terms, you are prohibited from using the Services or any of our content:

• For any unlawful purpose;

• To solicit others to perform or participate in any unlawful acts;

• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;

• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;

• To submit false or misleading information;

• To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services;

• To collect or track the personal information of others except as permitted by law;

• To spam, phish, pharm, pretext, spider, crawl, or scrape;

• For any obscene or immoral purpose; or

• To interfere with or circumvent the security features of the Services or any related website.

We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

10. Intellectual Property

The Services and all content included on the Site, including text, graphics, logos, images, product photos, video, design, icons, and software, are the property of Sakura Haven Boutique or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission, except as otherwise permitted by applicable law.

11. Third-Party Services and Links

Our Services may include links to third-party websites, apps, or services that are not owned or controlled by Sakura Haven Boutique (for example, payment processors, social media platforms, or shipping providers).

We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of third-party services is at your own risk and subject to the terms and policies of those third parties.

12. Disclaimer of Warranties

The Services and all products and content delivered to you through the Services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that:

• The Services will be uninterrupted, timely, secure, or error-free;

• The quality of any products, services, information, or other material purchased or obtained by you will meet your expectations; or

• Any errors in the Services will be corrected.

To the extent permitted by law, any reliance on the Services is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, Sakura Haven Boutique, our owners, directors, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product.

In no event shall our total aggregate liability to you for all damages exceed the amount actually paid by you to Sakura Haven Boutique for the product or service giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in full.

14. Indemnification

You agree to indemnify, defend and hold harmless Sakura Haven Boutique and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

• Your breach of these Terms or the documents they incorporate by reference;

• Your violation of any law or the rights of a third party; or

• Your use of the Services.

15. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [insert country / state], without regard to its conflict of laws principles.

Any dispute arising out of or relating to these Terms or the Services shall be submitted to the exclusive jurisdiction of the courts of [insert city/region], unless otherwise required by applicable consumer law.

16. Changes to These Terms

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes on the Site. The “Last updated” date at the top of this page indicates when these Terms were last revised.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Services.

17. Contact Information

If you have any questions about these Terms or the Services, please contact us:

Sakura Haven Boutique
Email: Support@sakurahavenboutique.com